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Review Removal FAQ

Straight answers about Google, Yelp, Trustpilot, Facebook, and harmful content removal.

Google review only? See the in-depth Google removal FAQ.

Looking for the research? See what negative reviews cost.

Can a bad Google review be removed?

Yes, if it violates Google's policies. We file a policy-based removal request for reviews that are fake, defamatory, off-topic, from a conflict of interest, or harassment. Genuine reviews from real customers that stay on-topic usually cannot be removed by any service.

How much does it cost to remove a Google review?

Pay upfront: $397 per Google review, $697 per Yelp review, or $497 per other-site item or harmful link. Pay upon removal costs $50 more per item with $0 due today. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days.

How long does Google take to remove a review?

Most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing. For upfront Google payment, the fee is refunded after our review if removal does not happen within 30 days.

Can Yelp reviews be removed?

Yes, when they violate Yelp's content policy. Yelp is stricter than Google, which is why the process often requires more documentation and escalation. We handle the entire Yelp removal request and appeal process.

Why are some Yelp reviews not recommended?

Yelp hides reviews it considers unreliable, unhelpful, or suspicious in a 'not recommended' section. These reviews do not affect your overall star rating. If a review should be public and helpful, we can request that Yelp reconsider its placement.

Can Trustpilot reviews be removed?

Trustpilot reviews can be flagged when they breach Trustpilot's guidelines, such as fake reviews, defamation, or reviews about the wrong business. We document the violation and escalate through Trustpilot's reporting channels.

Do I need the exact review link to start?

No. You can give us your business name or profile URL and we will locate the review. If you already have the link, you can paste it directly. Either path leads to the same checkout and refund terms.

What other sites or harmful content can you remove?

We provide removal services for Trustpilot, TripAdvisor, Glassdoor, BBB, Facebook recommendations, Pissed Consumer, ComplaintsBoard, mugshot sites, court and arrest records, news articles, blog posts, and other harmful pages. Ripoff Report is suppression-only through a Custom Care Plan.

What is your refund policy?

For upfront payments, Google review fees are refunded after our review if not removed within 30 days; Yelp and other-platform fees after 90 days. No claim or form is required. Refunds are issued within 5 business days of the deadline.

Will you contact the reviewer?

No. We never contact the reviewer. All removal requests are filed directly with the platform based on their own content policies and terms of service.

Do you guarantee that the review comes down?

No legitimate service can guarantee a platform decision. Our 100% Ironclad Guarantee provides the applicable refund for upfront fees if the item is not removed.

How do I check the status of my removal?

After checkout, you receive a confirmation with your order reference. You can also opt in to SMS updates during checkout. Our team works the case and updates you when the platform responds.

Still have a specific question?

Start a removal request and tell us about your review. Our team will confirm whether it qualifies before anything is filed.

30-day Google or 90-day Yelp/other refund No contact with the reviewer