For law firms and solo practitioners
The client acquisition funnel for attorneys starts on Google, then jumps to Avvo and Martindale-Hubbell. We keep every stop in the funnel converting.
Choose what you need removed
Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.
ToS-based
Every removal we file for a law firm cites a documented platform policy violation. No volume outreach, no fake reviews.
30 / 90 days
The upfront refund windows for a law firm: 30 days for Google and 90 days for Yelp and other platforms.
$0 today
Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
The stakes
The digital front door to every law firm is its review profile. Here's what's at stake.
$8,500
average case value lost per abandoned consult
One filtered listing per week is a full-time associate's salary.
97%
of legal buyers read reviews before booking a consult
Even referral-heavy firms lose intake to a weak online profile.
State bar rules
restrict what you can say back
We build responses that honor confidentiality and ethical constraints.
How buyers decide
The crisis card above says 97 percent of legal buyers read reviews before booking a consult. They read them the way they would read a reference, and a single detailed one-star weighs more than a dozen short five-stars.
The consultation shortlist
Prospects pick two or three firms to call from Google and Avvo. The rating gets a firm onto the list. The newest review decides whether it stays. A fresh accusation of neglect at the top drops the firm before the intake call is made.
The opposing-party review
Reviews from the other side of a case, or from a client's relative who never retained the firm, are common in law. To a prospect they read as client testimony, and confidentiality rules stop you from explaining who the reviewer actually is.
The retainer fear
A review that says 'took my retainer and did nothing' is read as a warning about money by every prospect who is about to write a retainer cheque. Those prospects are the most sensitive readers on your profile.
Firm Revenue Loss
Enter your rating and review counts. We score your profile against the 4.7★ threshold buyers use to filter, then show the revenue that may leak out below it.
Typical transaction is worth about $2,500 in revenue.
Pre-filled with example starting values (not industry benchmarks). Adjust to match your numbers.
Yelp or a harmful link instead?Yelp review removal — $697Harmful link removal — $497
Sources
Annual revenue at risk for each legal services job type, using the rating, review counts and lead volume you entered.
| Job type | Annual revenue at risk |
|---|---|
| Typical transaction | $81,355 |
Annual revenue at risk at every star rating from 3.0 to 4.9 for legal services, with your rating and the 4.7★ cutoff marked.
| Star rating | Annual revenue at risk |
|---|---|
| 3.0★ | $174,696 |
| 3.1★ | $166,754 |
| 3.2★ | $158,999 |
| 3.3★ | $151,393 |
| 3.4★ | $143,905 |
| 3.5★ | $136,508 |
| 3.6★ | $127,303 |
| 3.7★ | $118,514 |
| 3.8★ | $110,039 |
| 3.9★ | $100,598 |
| 4.0★ | $91,631 |
| 4.1★ | $81,355 |
| 4.2★ | $71,839 |
| 4.3★ | $61,308 |
| 4.4★ | $50,598 |
| 4.5★ | $39,213 |
| 4.6★ | $27,417 |
| 4.7★ | $14,555 |
| 4.8★ | $6,746 |
| 4.9★ | $6,746 |
Annual revenue at risk today next to the share this model treats as recoverable. It is the model's estimate, not a guarantee of any outcome.
| Measure | Annual amount |
|---|---|
| Lost today | $81,355 |
| Recoverable (model) | $48,813 |
| Residual after removal | $32,542 |
What the number above means
The crisis card above puts the average case value lost per abandoned consult at $8,500. Intake is where firm revenue is decided, and a prospect who reads a false review and calls the next firm on the list is a matter that never enters your pipeline.
Stop the leak at the review that causes it
One flat fee per item. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. The platform makes the final decision.
Start Google Review Removal — $397Start Yelp Review Removal — $697Start Harmful Link Removal — $497Full coverage
We actively monitor, safeguard, and scale your law firm's digital footprint across every high-intent directory.
Martindale-Hubbell
Long-standing peer-review authority for legal buyers.
Remove a Martindale-Hubbell page, $497How the work gets done
The Reputation Medics full-service solution suite for legal services.
24/7 Review Monitoring & Alerts
Instant Slack, SMS, and email alerts the moment any legal services location is reviewed, so nothing simmers before you can respond.
AI-Assisted, Brand-Voice Responses
Every response is drafted in your brand voice, reviewed by a human strategist, and calibrated for legal services buyers reading between the lines.
ToS-Compliant Removal Escalations
We identify defamatory, fake, or ToS-violating reviews and drive them through a documented appeal, escalation, and legal-referral pipeline.
Review Generation That Converts
Post-visit review invitations timed to your legal services workflow: automated, personal, and consent-based.
Buyer psychology
When choosing a law firm, consumers weigh authentic, high-volume reviews as the deciding signal between you and a competitor a single click away.
Recency wins
Buyers weigh reviews from the last 90 days most heavily. A stale 5-star profile still loses to a competitor with fresh momentum in legal services.
Volume signals safety
Prospects use raw review count as a proxy for legitimacy. Below 25 reviews, most local buyers filter your listing out entirely.
Response builds trust
How you respond to a 1-star review says more than the review itself. Silence reads as guilt, measured accountability reads as leadership.
One bad review, filtered forever
A single unaddressed 1-star can suppress legal services local pack rankings and cut click-through by 30% or more.
Compliance-first
Every workflow, from response to removal filing, is built to keep your Legal Services business on the right side of platform policy and consumer-protection law. We never post fake reviews, incentivize ratings, or violate directory terms.
The rules that apply to you
Every statement below is sourced. Read them before you decide how to handle a review.
Model Rule 1.6
A lawyer may not reveal information relating to a representation to answer a review, and state bars have disciplined lawyers for doing exactly that in a reply. For a law firm, a policy report is the route that does not require saying anything about the matter.
Source: American Bar Association
Non-clients
Reviews from an opposing party, a family member of one, or someone who was turned down at intake describe something other than a customer experience, which is the off-topic and fake-engagement ground in Google's published policy.
Source: Google Maps Help
16 CFR Part 465
Since October 21, 2024 the FTC rule on consumer reviews bans fake reviews, insider reviews presented as customer reviews, and paying for positive or negative reviews, with civil penalties available per violation. For a law firm that leaves two lawful moves: earn real reviews, and report the ones that break platform policy.
Source: U.S. Federal Trade Commission, 2024
Policy grounds only
Google's own help documentation says any review can be reported but only content that violates its policies is eligible for removal. That is why a case starts by matching the wording to a named policy: fake engagement, off topic, impersonation, harassment, personal information or conflict of interest.
Source: Google Business Profile Help
Timeline
Nothing here is a promise of removal, because that decision belongs to the platform. Most Google removals take 7–21 days; Yelp and other platforms typically take 60–90 days. Complex cases use a Custom Care Plan with their own timeline.
Day 0 · Free scan and eligibility read
We pull the live review or page from Google and Avvo and Martindale-Hubbell, quote it verbatim, and say which policy it breaks. If nothing breaks a rule we say so and take no fee.
Days 1-3 · Filing that respects confidentiality
The report quotes the review's language and the policy it breaks. Nothing about the representation goes in, so the filing stays inside the confidentiality rule a public reply would test.
Platform moderation
Google evaluates reports against its prohibited and restricted content policy; most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing.
Days 10-21 · Appeal where the first report is declined
A declined report is not the end. Google provides an appeal route for reviews it decides to keep, and a second filing that cites a different policy ground and better evidence is often what moves it.
Day 30 (Google) / Day 90 (Yelp & other platforms): refund deadline
Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form is required. Refunds are issued within 5 business days of the deadline.
Before you start
The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case.
The exact link to the review or page
On Google, open the review, use the three-dot menu and choose Share to copy its direct link. On Yelp, use the share icon under the review. For a harmful page, paste the full URL from the address bar.
Your business name exactly as it appears on the profile
Copy the firm name from the listing that carries the review. Solo attorneys with a personal profile and a firm profile need the case opened on the correct one.
Why the item breaks the platform's rules
One or two sentences is enough. Typical grounds for a law firm: the reviewer was never a client, the review came from an opposing party or their family, a former employee posted it, or it accuses a named attorney of misconduct with nothing behind it.
Your preferred payment option
Pay upfront: $397 for Google, $697 for Yelp, or $497 for another site or harmful link. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.
Job-type economics, the grounds a case gets filed on, what to have ready, and every source behind the numbers on this page.
Read the Legal Services guideLocal review removal pages for legal services in these cities:
All Legal Services city pagesUsually, yes. Google's and Yelp's rules require a genuine customer experience, and being on the other side of a matter does not qualify. We describe the conflict of interest in the report without disclosing case details or anything privileged.
Most state bar guidance allows a short neutral reply that does not confirm the person was a client or reference the matter. That protects the firm but leaves the accusation visible. Removal is the only route that takes it off the profile.
Self-serve removal covers Google at $397, Yelp at $697 and harmful links at $497. Attorney directories each run their own dispute process, and we walk through the realistic route with you in a consultation rather than charging for a filing that has no path.
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. The platform decides the timing. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline.
No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.
Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.
Pay upfront: $397 Google, $697 Yelp, or $497 other sites and harmful links. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.
We escalate through documented appeal channels. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
Every statistic cited inline on this page is drawn from the following industry sources. Citations remain inline alongside each figure so context stays with the claim.
A lawyer may not reveal information relating to the representation when replying to a review, and the self-defense exception is read narrowly. Several state bars have issued opinions specifically about online review responses.
The policy list a removal report has to cite: fake engagement, off-topic content, impersonation, harassment, personal information and conflicts of interest.
Federal rule effective October 21, 2024. Bans fake or AI-generated reviews, reviews by insiders presented as customers, and buying positive or negative reviews. This is why removal has to be argued on policy grounds instead of countered with bought reviews.
Google's own documentation of the report route: any review can be reported, only reviews that break a content policy are eligible for removal, and the decision is Google's.
Yelp states that reported content is evaluated by its moderators and that the evaluation may take several days, with an email sent when it is done.
Confidential Legal Services reputation audit
Not sure whether the review or page qualifies, or dealing with more than one item? A senior strategist reviews your presence across every platform in your vertical and follows up within one business day. No price, no obligation.
Convert more of your consults. Protect the firm you built. Book a confidential audit and see the reputation gap between your firm and the top-ranking competitors in your practice area.
Pick the item and start now
One review on your Google Business Profile.
$397flat
Start Google removal, $397One review on your Yelp business page.
$697flat
Start Yelp removal, $697One article, complaint page or listing ranking for your name.
$497flat
Start link removal, $497Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.
Starting with legal. Google, Avvo, Martindale and Yelp.
Personal Injury Attorneys
PI attorneys and firms: reputation protection for the most competitive, highest-CPC legal-services vertical in the US.
Explore Personal Injury Attorneys →Criminal Defense Attorneys
DUI, felony, and criminal-defense attorneys: reputation protection at the intersection of crisis-decision and irreversible legal outcomes.
Explore Criminal Defense Attorneys →Divorce Attorneys
Divorce, custody, and family-law attorneys: reputation protection at the intersection of emotional decision-making and high-conflict litigation.
Explore Divorce Attorneys →Estate Planning Attorneys
Trust, will, and probate attorneys: reputation protection for a referral-driven, fiduciary-trust legal segment.
Explore Estate Planning Attorneys →Bankruptcy Attorneys
Chapter 7, 11, and 13 bankruptcy attorneys: reputation protection at the intersection of financial-crisis decision-making and volume-driven practice economics.
Explore Bankruptcy Attorneys →Employment Attorneys
Employment, wrongful-termination, and discrimination attorneys: reputation protection at the intersection of contingency-fee economics and emotional intake decisions.
Explore Employment Attorneys →Healthcare
Protect provider ratings across Google, Healthgrades, WebMD, and Zocdoc.
Explore Healthcare →Plastic Surgeons
Elective-care buyers scrutinize every star. Protect your before-and-after story.
Explore Plastic Surgeons →Dental Practices
Every new-patient acquisition starts with a Google review. Own that moment.
Explore Dental Practices →
