For agents, teams, and brokerages
Every buyer and seller comparison shops agents by star rating and review volume. We keep you at the top of every list.
Choose what you need removed
Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.
Not sure which one applies? Get a free brokerage audit first
ToS-based
Every removal we file for a brokerage cites a documented platform policy violation. No volume outreach, no fake reviews.
30 / 90 days
The upfront refund windows for a brokerage: 30 days for Google and 90 days for Yelp and other platforms.
$0 today
Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
The stakes
The digital front door to every brokerage is its review profile. Here's what's at stake.
89%
of buyers select an agent from the top-rated 3
Below 4.7, you're not on the shortlist.
$18k
average commission lost per abandoned listing
One flipped listing a quarter is six figures a year.
Zillow
shows every review on your profile
We escalate ToS violations and coach responses that convert readers.
How buyers decide
The crisis card above says 89 percent of buyers choose from the three top-rated agents. Sellers do the same when picking who to interview. The shortlist is built on Google and Zillow before you ever hear about the listing.
The interview shortlist
Sellers pick two or three agents to interview from the top of the map results. The rating puts you in the running. The newest review decides whether the phone rings.
The losing-bidder review
Buyers who lost a bidding war, tenants an agent's client evicted, and neighbours upset about a sale all leave reviews. None of them were clients, and to a stranger every one reads as client testimony.
The commission-dispute read
A review that says 'hidden fees' or 'pressured us into a low offer' is read as a warning about money by every seller about to sign a listing agreement, and money is what a listing agreement is about.
Firm Revenue Loss
Enter your rating and review counts. We score your profile against the 4.7★ threshold buyers use to filter, then show the revenue that may leak out below it.
One side of a home sale is worth about $10,663 in revenue.
Median existing-home price at the 2.6% buyer-side commission measured after the 2024 settlement.
Pre-filled with real estate benchmarks. Adjust to match your numbers.
Yelp or a harmful link instead?Yelp review removal — $697Harmful link removal — $497
Sources
Annual revenue at risk for each real estate job type, using the rating, review counts and lead volume you entered.
| Job type | Annual revenue at risk |
|---|---|
| One side of a home sale | $346,994 |
| Tenant placement | $34,462 |
| Managed unit, per year | $39,441 |
Annual revenue at risk at every star rating from 3.0 to 4.9 for one side of a home sale, with your rating and the 4.7★ cutoff marked.
| Star rating | Annual revenue at risk |
|---|---|
| 3.0★ | $745,114 |
| 3.1★ | $711,237 |
| 3.2★ | $678,163 |
| 3.3★ | $645,723 |
| 3.4★ | $613,783 |
| 3.5★ | $582,232 |
| 3.6★ | $542,972 |
| 3.7★ | $505,488 |
| 3.8★ | $469,339 |
| 3.9★ | $429,069 |
| 4.0★ | $390,826 |
| 4.1★ | $346,994 |
| 4.2★ | $306,410 |
| 4.3★ | $261,492 |
| 4.4★ | $215,813 |
| 4.5★ | $167,250 |
| 4.6★ | $116,940 |
| 4.7★ | $62,078 |
| 4.8★ | $28,771 |
| 4.9★ | $28,771 |
Annual revenue at risk today next to the share this model treats as recoverable. It is the model's estimate, not a guarantee of any outcome.
| Measure | Annual amount |
|---|---|
| Lost today | $346,994 |
| Recoverable (model) | $208,197 |
| Residual after removal | $138,797 |
What the number above means
The crisis card above puts the average commission lost per abandoned listing at $18,000. A seller who reads a false review interviews someone else, and the loss never appears in your pipeline. It appears as a listing on a competitor's sign.
Stop the leak at the review that causes it
One flat fee per item. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. The platform makes the final decision.
Start Google Review Removal — $397Start Yelp Review Removal — $697Start Harmful Link Removal — $497Full coverage
We actively monitor, safeguard, and scale your brokerage's digital footprint across every high-intent directory.
Zillow
The #1 comparison platform for agent selection.
Zillow removal is reviewed case by case.
See If You QualifyRealtor.com
Deep agent-profile SEO and buyer traffic.
Realtor.com removal is reviewed case by case.
See If You QualifyRedfin
High-intent buyer research and rating comparisons.
Redfin removal is reviewed case by case.
See If You QualifyTrulia
Underrated neighborhood-buyer research channel.
Trulia removal is reviewed case by case.
See If You QualifyHow the work gets done
The Reputation Medics full-service solution suite for real estate.
24/7 Review Monitoring & Alerts
Instant Slack, SMS, and email alerts the moment any real estate location is reviewed, so nothing simmers before you can respond.
AI-Assisted, Brand-Voice Responses
Every response is drafted in your brand voice, reviewed by a human strategist, and calibrated for real estate buyers reading between the lines.
ToS-Compliant Removal Escalations
We identify defamatory, fake, or ToS-violating reviews and drive them through a documented appeal, escalation, and legal-referral pipeline.
Review Generation That Converts
Post-visit review invitations timed to your real estate workflow: automated, personal, and consent-based.
Buyer psychology
When choosing a brokerage, consumers weigh authentic, high-volume reviews as the deciding signal between you and a competitor a single click away.
Recency wins
Buyers weigh reviews from the last 90 days most heavily. A stale 5-star profile still loses to a competitor with fresh momentum in real estate.
Volume signals safety
Prospects use raw review count as a proxy for legitimacy. Below 25 reviews, most local buyers filter your listing out entirely.
Response builds trust
How you respond to a 1-star review says more than the review itself. Silence reads as guilt, measured accountability reads as leadership.
One bad review, filtered forever
A single unaddressed 1-star can suppress real estate local pack rankings and cut click-through by 30% or more.
Compliance-first
Every workflow, from response to removal filing, is built to keep your Real Estate business on the right side of platform policy and consumer-protection law. We never post fake reviews, incentivize ratings, or violate directory terms.
The rules that apply to you
Every statement below is sourced. Read them before you decide how to handle a review.
No transaction
A review from someone who lost a bid, toured once, or never became a client is not a customer experience. For a brokerage, the transaction record is what turns that into a filing under the genuine-experience ground.
Source: Google Maps Help
Named agents
Google's Maps contributions policy prohibits harassment and personal attacks against individuals. Reviews accusing a named agent or property manager of fraud or discrimination with nothing behind them are filed on that ground and quoted exactly.
Source: Google Maps Help
16 CFR Part 465
Since October 21, 2024 the FTC rule on consumer reviews bans fake reviews, insider reviews presented as customer reviews, and paying for positive or negative reviews, with civil penalties available per violation. For a brokerage that leaves two lawful moves: earn real reviews, and report the ones that break platform policy.
Source: U.S. Federal Trade Commission, 2024
Policy grounds only
Google's own help documentation says any review can be reported but only content that violates its policies is eligible for removal. That is why a case starts by matching the wording to a named policy: fake engagement, off topic, impersonation, harassment, personal information or conflict of interest.
Source: Google Business Profile Help
Timeline
Nothing here is a promise of removal, because that decision belongs to the platform. Most Google removals take 7–21 days; Yelp and other platforms typically take 60–90 days. Complex cases use a Custom Care Plan with their own timeline.
Day 0 · Free scan and eligibility read
We pull the live review or page from Google and Zillow and Realtor.com, quote it verbatim, and say which policy it breaks. If nothing breaks a rule we say so and take no fee.
Days 1-3 · Filing with the transaction record
Non-clients, losing bidders and tenants in dispute produce most of these reviews, so the filing shows what relationship existed, or that none did, and which policy the content breaks.
Platform moderation
Google evaluates reports against its prohibited and restricted content policy; most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing.
Days 10-21 · Appeal where the first report is declined
A declined report is not the end. Google provides an appeal route for reviews it decides to keep, and a second filing that cites a different policy ground and better evidence is often what moves it.
Day 30 (Google) / Day 90 (Yelp & other platforms): refund deadline
Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form is required. Refunds are issued within 5 business days of the deadline.
Before you start
The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case.
The exact link to the review or page
On Google, open the review, use the three-dot menu and choose Share to copy its direct link. On Yelp, use the share icon under the review. For a harmful page, paste the full URL from the address bar.
Your business name exactly as it appears on the profile
Copy the name from the listing that carries the review. An agent's personal Google profile, the team profile and the brokerage profile are separate listings.
Why the item breaks the platform's rules
One or two sentences is enough. Typical grounds for a brokerage: the reviewer was a losing bidder or a tenant rather than a client, the review is about a different agent with the same name, a competitor posted it, or it accuses a named agent of discrimination with nothing behind it.
Your preferred payment option
Pay upfront: $397 for Google, $697 for Yelp, or $497 for another site or harmful link. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.
Job-type economics, the grounds a case gets filed on, what to have ready, and every source behind the numbers on this page.
Read the Real Estate guideLocal review removal pages for real estate in these cities:
All Real Estate city pagesOften, yes. A rejected offer is not a customer relationship with the listing agent, and platforms judge reviews on whether the reviewer was a genuine customer of the business reviewed. We describe the relationship in the report without disclosing transaction details.
Unsupported accusations of illegal conduct against a named individual fall under harassment and defamation policy on Google and Yelp. We quote the language and file the report. The platform decides, and for upfront payment, the applicable 30-day Google or 90-day Yelp refund applies if the review remains live.
Self-serve removal covers Google at $397, Yelp at $697 and harmful links at $497. Zillow and Realtor.com run their own dispute processes, and we walk through them with you in a consultation rather than charging for a filing that may have no route.
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. The platform decides the timing. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline.
No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.
Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.
Pay upfront: $397 Google, $697 Yelp, or $497 other sites and harmful links. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.
We escalate through documented appeal channels. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
Every statistic cited inline on this page is drawn from the following industry sources. Citations remain inline alongside each figure so context stays with the claim.
The policy list a removal report has to cite: fake engagement, off-topic content, impersonation, harassment, personal information and conflicts of interest.
Federal rule effective October 21, 2024. Bans fake or AI-generated reviews, reviews by insiders presented as customers, and buying positive or negative reviews. This is why removal has to be argued on policy grounds instead of countered with bought reviews.
Google's own documentation of the report route: any review can be reported, only reviews that break a content policy are eligible for removal, and the decision is Google's.
Yelp states that reported content is evaluated by its moderators and that the evaluation may take several days, with an email sent when it is done.
Confidential Real Estate reputation audit
Not sure whether the review or page qualifies, or dealing with more than one item? A senior strategist reviews your presence across every platform in your vertical and follows up within one business day. No price, no obligation.
Win the comparison. Own the shortlist. Book a confidential audit and see the reputation gap between you and the top three agents in your farm area.
Pick the item and start now
One review on your Google Business Profile.
$397flat
Start Google removal, $397One review on your Yelp business page.
$697flat
Start Yelp removal, $697One article, complaint page or listing ranking for your name.
$497flat
Start link removal, $497Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.
Not sure which one applies? Get a free brokerage audit first
Starting with real estate and property. Google, Zillow, Realtor.com, ApartmentRatings and Yelp.
Property Management Companies
Residential and commercial property-management companies: reputation protection for a recurring-revenue, tenant-and-owner-facing segment.
Explore Property Management Companies →Commercial Real Estate Firms
Commercial real-estate brokerages and advisory firms: reputation protection for a relationship-and-referral-driven professional segment.
Explore Commercial Real Estate Firms →Healthcare
Protect provider ratings across Google, Healthgrades, WebMD, and Zocdoc.
Explore Healthcare →Plastic Surgeons
Elective-care buyers scrutinize every star. Protect your before-and-after story.
Explore Plastic Surgeons →Dental Practices
Every new-patient acquisition starts with a Google review. Own that moment.
Explore Dental Practices →Chiropractors
Wellness-buyers filter by rating first. Keep your practice above the cutoff.
Explore Chiropractors →Veterinary
Pet parents research obsessively. Your reviews decide who they trust with family.
Explore Veterinary →Legal Services
Prospective clients vet attorneys through reviews before they ever call.
Explore Legal Services →Financial Services
Fiduciary trust is built, and destroyed, one review at a time.
Explore Financial Services →
