Reputation MedicsReputation Medics™TRUST RESTORED

For remodeling contractors and design-build firms

Kitchen & Bath Remodeling Reputation Management

Six-figure remodels demand airtight reviews. We keep every platform (Google, Houzz, Angi) converting design-build buyers.

Choose what you need removed

Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.

Not sure which one applies? Get a free remodeling company audit first

See the Solution Suite
Modern kitchen remodel
Coverage onGoogle Business ProfileHouzzAngiHomeAdvisor

ToS-based

Every removal we file for a remodeling company cites a documented platform policy violation. No volume outreach, no fake reviews.

30 / 90 days

The upfront refund windows for a remodeling company: 30 days for Google and 90 days for Yelp and other platforms.

$0 today

Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.

The stakes

Why reviews decide remodeling company revenue

The digital front door to every remodeling company is its review profile. Here's what's at stake.

$85k

average kitchen-remodel project value

Every filtered lead is a real revenue hit.

Photo-driven

buyers filter aggressively on Houzz

We combine review + photo-asset strategy for full protection.

Long sales cycle

amplifies review importance

A single bad review can suppress inquiry flow for a full quarter.

How buyers decide

When a homeowner decides on a remodeling company

The crisis card above puts an average kitchen remodel at $85,000, with a long sales cycle and buyers who filter aggressively on Houzz. A remodel is lived in for years, and homeowners read reviews looking for the story about the contractor who walked off the job.

  1. 01

    The Houzz-to-Google jump

    Homeowners find a remodeler's photos on Houzz and confirm on Google before requesting a design consultation. A one-star on Google that describes a project abandoned mid-demo ends that jump.

  2. 02

    The change-order accusation

    Remodeling's specific fear is a budget that doubles through change orders. A review claiming that, even from a homeowner who never signed a contract, confirms the fear for every prospect comparing design-build firms.

  3. 03

    The partner veto the night before signing

    One person chooses the firm and the other reads the reviews the night before the contract is signed. A single unresolved accusation at the top of the profile is what a cautious partner points at.

Service Business Revenue Loss

How Much Revenue Is Your Service Business Losing?

Enter your rating and review counts. We score your profile against the 4.7★ threshold buyers use to filter, then show the gross profit that may leak out below it.

Revenue per job

Typical transaction is worth about $25,000 in revenue, ≈ $7,475 gross profit.

Typical transaction
$25,000
Example: editable calculator starting value, not a published industry benchmark

Margins

  • gross margin: 29.9%. Average gross profit margin for residential remodelers. Basis: Sourced.

Your service business

Pre-filled with kitchen & bath remodeling benchmarks. Adjust to match your numbers.

Losing to competitors
gross profit at risk per month
$23,649
Range $17,737 – $29,562
Per year
$283,792
Conversion drag
7.5%
Recoverable / month
$14,190

Yelp or a harmful link instead?Yelp review removal — $697Harmful link removal — $497

How we calculate this
  • Star-rating drag on click-through tapers and caps at 18%. Negative sentiment is scored as a share of your total review volume and caps at 20%. Both compound, then apply only to the ~55% of buyers who read reviews and act on them.
  • Money is shown as gross profit using the sourced margin listed below.
  • Benchmarks for kitchen & bath remodeling come from the published sources listed below.
  • Estimates only. Every market is different.

Sources

  • NKBA, 2024 Kitchen & Bath Market Outlook. Kitchen and bath project spend and demand outlook. Used for remodeling-trade project values.
  • Houzz, 2024 U.S. Kitchen Trends Study. Median reported spend on kitchen renovation projects by scope.
  • NAHB, Remodelers' Cost of Doing Business Study (FY2024 data). Average gross profit margin of 29.9% and net margin of 6.3% for residential remodelers, with a recent-year range of 24.9%–30.1%. Used as the margin benchmark for remodel-and-replace trades. Limitation: self-reported financials from a self-selected sample of NAHB member firms, not broken out by individual trade.
  • BrightLocal, 2024 Local Consumer Review Survey. Star rating and review sentiment vs. click-through from search and maps. Used for the click-through drag curve.
  • Harvard Business School · Michael Luca, Reviews, Reputation, and Revenue. Peer-reviewed link between review sentiment and revenue. Used for the sentiment drag curve.

Loss by job type

Annual gross profit at risk for each kitchen & bath remodeling job type, using the rating, review counts and lead volume you entered.

Typical transaction
$283,792
View these numbers as a table
Annual gross profit at risk by job type
Job typeAnnual gross profit at risk
Typical transaction$283,792

What the rating is worth

Annual gross profit at risk at every star rating from 3.0 to 4.9 for kitchen & bath remodeling, with your rating and the 4.7★ cutoff marked.

View these numbers as a table
Annual gross profit at risk by star rating
Star ratingAnnual gross profit at risk
3.0★$609,398
3.1★$581,692
3.2★$554,642
3.3★$528,111
3.4★$501,988
3.5★$476,184
3.6★$444,075
3.7★$413,418
3.8★$383,853
3.9★$350,918
4.0★$319,641
4.1★$283,792
4.2★$250,600
4.3★$213,864
4.4★$176,504
4.5★$136,787
4.6★$95,641
4.7★$50,771
4.8★$23,531
4.9★$23,531

What removal recovers

Annual gross profit at risk today next to the share this model treats as recoverable. It is the model's estimate, not a guarantee of any outcome.

Lost today
$283,792
Recoverable (model)
$170,275
Residual after removal
$113,517
View these numbers as a table
Annual gross profit at risk today versus the model's recoverable share
MeasureAnnual amount
Lost today$283,792
Recoverable (model)$170,275
Residual after removal$113,517

What the number above means

Project math for a remodeling company

At the project size above, one lost design consultation is a large number. The crisis card notes a single bad review can suppress inquiry flow for a full quarter, and remodeling leads are expensive to replace.

  • Reviews from homeowners who only received a design estimate, from a subcontractor dispute, or from a competing firm are common and reportable.
  • Reviews that name your designer or lead carpenter with unsupported accusations are a harassment matter under platform rules.
  • Enter your average project contract in the calculator above to see what a single missed consultation is worth.

Stop the leak at the review that causes it

One flat fee per item. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. The platform makes the final decision.

Start Google Review Removal — $397Start Yelp Review Removal — $697Start Harmful Link Removal — $497

Full coverage

Where remodeling company buyers check reviews

We actively monitor, safeguard, and scale your remodeling company's digital footprint across every high-intent directory.

Google Business Profile

Primary discovery for design-build buyers.

Remove a Google review, $397

Houzz

Design-inspiration platform with contractor reviews.

Houzz removal is reviewed case by case.

See If You Qualify

Angi

Home services marketplace for remodeling leads.

Angi removal is reviewed case by case.

See If You Qualify

HomeAdvisor

Contractor-matching for major renovation work.

HomeAdvisor removal is reviewed case by case.

See If You Qualify

Yelp

Detailed reviews for design-conscious buyers.

Remove a Yelp review, $697

GuildQuality

Construction-industry review platform.

GuildQuality removal is reviewed case by case.

See If You Qualify

How the work gets done

Protection built for kitchen & bath remodeling

The Reputation Medics full-service solution suite for kitchen & bath remodeling.

24/7 Review Monitoring & Alerts

Instant Slack, SMS, and email alerts the moment any kitchen & bath remodeling location is reviewed, so nothing simmers before you can respond.

AI-Assisted, Brand-Voice Responses

Every response is drafted in your brand voice, reviewed by a human strategist, and calibrated for kitchen & bath remodeling buyers reading between the lines.

ToS-Compliant Removal Escalations

We identify defamatory, fake, or ToS-violating reviews and drive them through a documented appeal, escalation, and legal-referral pipeline.

Review Generation That Converts

Post-visit review invitations timed to your kitchen & bath remodeling workflow: automated, personal, and consent-based.

Buyer psychology

What earns buyer trust in kitchen & bath remodeling

When choosing a remodeling company, consumers weigh authentic, high-volume reviews as the deciding signal between you and a competitor a single click away.

Recency wins

Buyers weigh reviews from the last 90 days most heavily. A stale 5-star profile still loses to a competitor with fresh momentum in kitchen & bath remodeling.

Volume signals safety

Prospects use raw review count as a proxy for legitimacy. Below 25 reviews, most local buyers filter your listing out entirely.

Response builds trust

How you respond to a 1-star review says more than the review itself. Silence reads as guilt, measured accountability reads as leadership.

One bad review, filtered forever

A single unaddressed 1-star can suppress kitchen & bath remodeling local pack rankings and cut click-through by 30% or more.

Compliance-first

ToS-aligned, defensible growth for kitchen & bath remodeling

Every workflow, from response to removal filing, is built to keep your Kitchen & Bath Remodeling business on the right side of platform policy and consumer-protection law. We never post fake reviews, incentivize ratings, or violate directory terms.

ToS-AlignedFTC-Compliant OutreachAudit-Ready LogsSOC 2 Ready

The rules that apply to you

What the platforms and regulators actually say about kitchen & bath remodeling

Every statement below is sourced. Read them before you decide how to handle a review.

Wrong company

Mistaken-identity reviews are common in the trades and clean to report

Similar company names, shared trade names and franchise territories mean a remodeling company regularly receives reviews about work another company performed. The estimate and dispatch record establishes it, and the filing cites the genuine-experience ground.

Source: Google Maps Help

Reading the newest first

Homeowners collect a few quotes and read the newest reviews before they call

BrightLocal's 2025 consumer survey tracks how people read local reviews during research, including the weight placed on recent negatives. A fresh one-star at the top of the profile is what a homeowner sees while they are still building the shortlist.

Source: BrightLocal, 2025

16 CFR Part 465

Buying reviews to bury a bad one is a federal violation, not a shortcut

Since October 21, 2024 the FTC rule on consumer reviews bans fake reviews, insider reviews presented as customer reviews, and paying for positive or negative reviews, with civil penalties available per violation. For a remodeling company that leaves two lawful moves: earn real reviews, and report the ones that break platform policy.

Source: U.S. Federal Trade Commission, 2024

Policy grounds only

Google removes reviews that break a policy, not reviews you dislike

Google's own help documentation says any review can be reported but only content that violates its policies is eligible for removal. That is why a case starts by matching the wording to a named policy: fake engagement, off topic, impersonation, harassment, personal information or conflict of interest.

Source: Google Business Profile Help

Timeline

What happens after a remodeling company opens a removal case

Nothing here is a promise of removal, because that decision belongs to the platform. Most Google removals take 7–21 days; Yelp and other platforms typically take 60–90 days. Complex cases use a Custom Care Plan with their own timeline.

  1. Day 0 · Free scan and eligibility read

    We pull the live review or page from Google and Houzz and Angi, quote it verbatim, and say which policy it breaks. If nothing breaks a rule we say so and take no fee.

  2. Days 1-3 · Filing with the job record

    The estimate, invoice or dispatch record shows whether the reviewer was ever a customer, and whether the job named in the review was yours or another company with a similar name.

  3. Platform moderation

    Google evaluates reports against its prohibited and restricted content policy; most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing.

  4. Days 10-21 · Appeal where the first report is declined

    A declined report is not the end. Google provides an appeal route for reviews it decides to keep, and a second filing that cites a different policy ground and better evidence is often what moves it.

  5. Day 30 (Google) / Day 90 (Yelp & other platforms): refund deadline

    Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form is required. Refunds are issued within 5 business days of the deadline.

Before you start

What a remodeling company needs before starting a removal

The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case.

  1. The exact link to the review or page

    On Google, open the review, use the three-dot menu and choose Share to copy its direct link. On Yelp, use the share icon under the review. For a harmful page, paste the full URL from the address bar.

  2. Your business name exactly as it appears on the profile

    Copy the company name from the Google listing. Firms with a showroom listing and a service-area listing need the case opened on the one that carries the review.

  3. Why the item breaks the platform's rules

    One or two sentences is enough. Typical grounds for a remodeling company: the reviewer only received a design estimate and never signed, the review is about a different firm, a former subcontractor or competitor posted it, or it accuses a named employee of theft with nothing behind it.

  4. Your preferred payment option

    Pay upfront: $397 for Google, $697 for Yelp, or $497 for another site or harmful link. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.

The full kitchen & bath remodeling removal guide

Job-type economics, the grounds a case gets filed on, what to have ready, and every source behind the numbers on this page.

Read the Kitchen & Bath Remodeling guide

Kitchen & Bath Remodeling review removal FAQs

A homeowner who never signed says we abandoned their kitchen. Can that come down?+

A review describing a project that never existed fails the genuine-experience rule on Google and Yelp. We document the absence of any contract, deposit or permit and file on that basis. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.

A subcontractor we stopped using left a one-star as if they were a client. Removable?+

Reviews from vendors, subcontractors and former staff are a conflict of interest under platform policy. When we can show the business relationship, that is a strong report. You only need to identify the connection.

Can you remove a review from Houzz or Angi?+

Self-serve removal covers Google at $397, Yelp at $697 and harmful links at $497. Houzz and lead platforms run their own dispute processes, and we walk through them in a consultation rather than charging for a filing that has no route.

How long does kitchen & bath remodeling review removal typically take?+

Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. The platform decides the timing. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline.

Do you remove legitimate negative reviews?+

No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.

Is this compliant with FTC and platform policy?+

Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.

What does kitchen & bath remodeling review removal cost?+

Pay upfront: $397 Google, $697 Yelp, or $497 other sites and harmful links. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.

What if a removal request is denied?+

We escalate through documented appeal channels. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.

Sources for Kitchen & Bath Remodeling+

Every statistic cited inline on this page is drawn from the following industry sources. Citations remain inline alongside each figure so context stays with the claim.

  1. The policy list a removal report has to cite: fake engagement, off-topic content, impersonation, harassment, personal information and conflicts of interest.

  2. Annual consumer survey on how people find, read and act on local business reviews, including how much weight they give the newest negative reviews.

  3. Federal rule effective October 21, 2024. Bans fake or AI-generated reviews, reviews by insiders presented as customers, and buying positive or negative reviews. This is why removal has to be argued on policy grounds instead of countered with bought reviews.

  4. Google's own documentation of the report route: any review can be reported, only reviews that break a content policy are eligible for removal, and the decision is Google's.

  5. How do I report a review?Yelp for Business Support Center

    Yelp states that reported content is evaluated by its moderators and that the evaluation may take several days, with an email sent when it is done.

Confidential Kitchen & Bath Remodeling reputation audit

Get a free, confidential remodeling company audit

Not sure whether the review or page qualifies, or dealing with more than one item? A senior strategist reviews your presence across every platform in your vertical and follows up within one business day. No price, no obligation.

We respect your privacy. No spam. No shared data.

Protect your remodeling company's reviews

Own the design-build pipeline. Close every project. Book a confidential audit and see the reputation gap costing you high-ticket remodeling projects.

Pick the item and start now

Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.

Not sure which one applies? Get a free remodeling company audit first

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