Reputation MedicsReputation Medics™TRUST RESTORED

For roofing contractors and multi-location operators

Roofing Contractor Reputation Management

Roofing is a high-consideration, high-ticket sale. Buyers verify every review before signing. We keep your reputation defensible.

Choose what you need removed

Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.

Not sure which one applies? Get a free roofing company audit first

See the Solution Suite
Roofing contractor at work
Coverage onGoogle Business ProfileYelpAngiHomeAdvisor

ToS-based

Every removal we file for a roofing company cites a documented platform policy violation. No volume outreach, no fake reviews.

30 / 90 days

The upfront refund windows for a roofing company: 30 days for Google and 90 days for Yelp and other platforms.

$0 today

Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.

The stakes

Why reviews decide roofing company revenue

The digital front door to every roofing company is its review profile. Here's what's at stake.

$32k

average roofing project value

Filtered listings on high-ticket work is painful fast.

Insurance

adjusters vet contractors by rating

Your reviews influence claim-based work referrals.

Storm season

amplifies review volume, and risk

We handle peak-season review scaling with airtight quality control.

How buyers decide

When a homeowner decides on a roofing company

The crisis card above puts an average roofing project at $32,000, and buyers verify every review before signing at that price. Insurance adjusters vet contractors by rating too, so one false review affects claim-based referrals as well as direct sales.

  1. 01

    The storm-season shortlist

    After a storm, homeowners get door-knocked by several roofers and use Google to decide which two to let on the roof. A fresh one-star about a deposit taken and no work done removes a company from that shortlist without a conversation.

  2. 02

    The deposit fear

    Roofing's specific fear is paying a deposit to a contractor who disappears. A review that says exactly that, even from someone who only received an estimate, confirms the fear for every homeowner comparing bids.

  3. 03

    The adjuster and insurer read

    Adjusters and insurance referral programs check contractor profiles. An unanswered accusation of insurance fraud, common in storm markets and often from competitors, is what keeps a roofer off a referral list.

Roofing Company Revenue Loss

How Much Revenue Is Your Roofing Company Losing?

Enter your rating and review counts. We score your profile against the 4.7★ threshold buyers use to filter, then show the estimated gross profit that may leak out below it.

Revenue per job

Shingle replacement is worth about $31,871 in revenue, ≈ $9,529 estimated gross profit.

Shingle replacement
$31,871
Sourced
Metal roof replacement
$51,865
Sourced
Storm / insurance claim
$4,699
Sourced
Repair call
$1,173
Sourced

Margins

  • gross margin: 29.9%. Average gross profit margin for residential remodelers; used across remodel-and-replace trades. Basis: Proxy: residential remodeler gross margin (NAHB), not roofing-specific.

Full asphalt shingle roof replacement including tear-off (Zonda/JLC 2025).

Your roofing company

Pre-filled with roofing contractors benchmarks. Adjust to match your numbers.

Typical range 24.9–30.1% for this trade

Losing to competitors
estimated gross profit at risk per month
$23,258
Range $17,443 – $29,072
Per year
$279,095
Conversion drag
7.5%
Recoverable / month
$13,955

Yelp or a harmful link instead?Yelp review removal — $697Harmful link removal — $497

How we calculate this
  • Star-rating drag on click-through tapers and caps at 18%. Negative sentiment is scored as a share of your total review volume and caps at 20%. Both compound, then apply only to the ~55% of buyers who read reviews and act on them.
  • Money is shown as estimated gross profit using the labeled estimate margin listed below.
  • Benchmarks for roofing contractors come from the published sources listed below.
  • Estimates only. Every market is different.

Sources

  • Zonda / JLC, 2025 Cost vs. Value Report (with 2024 comparison). 38th annual report: contractor-quoted job cost for standardized project scopes across ~119 U.S. markets. Primary industry data. Limitation: costs model one standardized project spec per category, and resale values are appraiser/agent estimates rather than realized sale prices.
  • Verisk, Roof claim severity study (reported via Insurance Journal) (2026). $4,699 average severity for insurance-claim roof repairs in 2025. Limitation: reflects insurance claim valuations rather than open-market retail pricing, and the underlying report is proprietary.
  • Angi, Roof repair cost data (2026). $1,173 average roof repair, range $150–$8,000. Limitation: secondary compilation of self-reported homeowner project costs from Angi's marketplace, not audited or randomly sampled.
  • NAHB, Remodelers' Cost of Doing Business Study (FY2024 data). Average gross profit margin of 29.9% and net margin of 6.3% for residential remodelers, with a recent-year range of 24.9%–30.1%. Used as the margin benchmark for remodel-and-replace trades. Limitation: self-reported financials from a self-selected sample of NAHB member firms, not broken out by individual trade.
  • Siro, Home Improvement Close Rate Benchmarks (2026). Close rates measured from recorded in-home sales calls: 26.9% blended across home-improvement trades, 29.1% for windows and doors, 16.0% for decks and patios. Limitation: proprietary dataset drawn from one vendor's own client base, not an association or academic survey. No trade association publishes close-rate data for any of these trades.
  • BrightLocal, 2024 Local Consumer Review Survey. Star rating and review sentiment vs. click-through from search and maps. Used for the click-through drag curve.
  • Harvard Business School · Michael Luca, Reviews, Reputation, and Revenue. Peer-reviewed link between review sentiment and revenue. Used for the sentiment drag curve.

Loss by job type

Annual estimated gross profit at risk for each roofing contractors job type, using the rating, review counts and lead volume you entered.

Shingle replacement
$279,095
Metal roof replacement
$454,183
Storm / insurance claim
$41,149
Repair call
$10,272
View these numbers as a table
Annual estimated gross profit at risk by job type
Job typeAnnual estimated gross profit at risk
Shingle replacement$279,095
Metal roof replacement$454,183
Storm / insurance claim$41,149
Repair call$10,272

What the rating is worth

Annual estimated gross profit at risk at every star rating from 3.0 to 4.9 for shingle replacement, with your rating and the 4.7★ cutoff marked.

View these numbers as a table
Annual estimated gross profit at risk by star rating
Star ratingAnnual estimated gross profit at risk
3.0★$599,311
3.1★$572,064
3.2★$545,461
3.3★$519,369
3.4★$493,679
3.5★$468,302
3.6★$436,724
3.7★$406,575
3.8★$377,500
3.9★$345,110
4.0★$314,350
4.1★$279,095
4.2★$246,452
4.3★$210,324
4.4★$173,583
4.5★$134,523
4.6★$94,058
4.7★$49,931
4.8★$23,141
4.9★$23,141

What removal recovers

Annual estimated gross profit at risk today next to the share this model treats as recoverable. It is the model's estimate, not a guarantee of any outcome.

Lost today
$279,095
Recoverable (model)
$167,457
Residual after removal
$111,638
View these numbers as a table
Annual estimated gross profit at risk today versus the model's recoverable share
MeasureAnnual amount
Lost today$279,095
Recoverable (model)$167,457
Residual after removal$111,638

What the number above means

Project math for a roofing company

At the project size in the crisis card above, each lost bid is a large number on its own. Roofing referrals also travel by street, and the crisis card notes storm season multiplies both review volume and risk.

  • Estimate-only reviewers, competing storm chasers posing as customers, and homeowners whose insurer denied a claim are all common reviewers on roofing profiles and often reportable.
  • Reviews accusing a named crew member or salesperson of fraud with nothing behind it are a harassment matter under platform rules.
  • Enter your average contract value in the calculator above. That is what a single missed shortlist takes with it.

Stop the leak at the review that causes it

One flat fee per item. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. The platform makes the final decision.

Start Google Review Removal — $397Start Yelp Review Removal — $697Start Harmful Link Removal — $497

Full coverage

Where roofing company buyers check reviews

We actively monitor, safeguard, and scale your roofing company's digital footprint across every high-intent directory.

Google Business Profile

Primary discovery and local pack for roofing search.

Remove a Google review, $397

Yelp

Detailed reviews for high-consideration buyers.

Remove a Yelp review, $697

Angi

Home services marketplace with strong roofing lead flow.

Angi removal is reviewed case by case.

See If You Qualify

HomeAdvisor

Roofing-quote marketplace where rating drives placement.

HomeAdvisor removal is reviewed case by case.

See If You Qualify

GuildQuality

Construction-industry review platform for contractors.

GuildQuality removal is reviewed case by case.

See If You Qualify

Better Business Bureau

Insurance and warranty-buyer trust signal.

Remove a Better Business Bureau page, $497

How the work gets done

Protection built for roofing contractors

The Reputation Medics full-service solution suite for roofing contractors.

24/7 Review Monitoring & Alerts

Instant Slack, SMS, and email alerts the moment any roofing contractors location is reviewed, so nothing simmers before you can respond.

AI-Assisted, Brand-Voice Responses

Every response is drafted in your brand voice, reviewed by a human strategist, and calibrated for roofing contractors buyers reading between the lines.

ToS-Compliant Removal Escalations

We identify defamatory, fake, or ToS-violating reviews and drive them through a documented appeal, escalation, and legal-referral pipeline.

Review Generation That Converts

Post-visit review invitations timed to your roofing contractors workflow: automated, personal, and consent-based.

Buyer psychology

What earns buyer trust in roofing contractors

When choosing a roofing company, consumers weigh authentic, high-volume reviews as the deciding signal between you and a competitor a single click away.

Recency wins

Buyers weigh reviews from the last 90 days most heavily. A stale 5-star profile still loses to a competitor with fresh momentum in roofing contractors.

Volume signals safety

Prospects use raw review count as a proxy for legitimacy. Below 25 reviews, most local buyers filter your listing out entirely.

Response builds trust

How you respond to a 1-star review says more than the review itself. Silence reads as guilt, measured accountability reads as leadership.

One bad review, filtered forever

A single unaddressed 1-star can suppress roofing contractors local pack rankings and cut click-through by 30% or more.

Compliance-first

ToS-aligned, defensible growth for roofing contractors

Every workflow, from response to removal filing, is built to keep your Roofing Contractors business on the right side of platform policy and consumer-protection law. We never post fake reviews, incentivize ratings, or violate directory terms.

ToS-AlignedFTC-Compliant OutreachAudit-Ready LogsSOC 2 Ready

The rules that apply to you

What the platforms and regulators actually say about roofing contractors

Every statement below is sourced. Read them before you decide how to handle a review.

Wrong company

Mistaken-identity reviews are common in the trades and clean to report

Similar company names, shared trade names and franchise territories mean a roofing company regularly receives reviews about work another company performed. The estimate and dispatch record establishes it, and the filing cites the genuine-experience ground.

Source: Google Maps Help

Reading the newest first

Homeowners collect a few quotes and read the newest reviews before they call

BrightLocal's 2025 consumer survey tracks how people read local reviews during research, including the weight placed on recent negatives. A fresh one-star at the top of the profile is what a homeowner sees while they are still building the shortlist.

Source: BrightLocal, 2025

16 CFR Part 465

Buying reviews to bury a bad one is a federal violation, not a shortcut

Since October 21, 2024 the FTC rule on consumer reviews bans fake reviews, insider reviews presented as customer reviews, and paying for positive or negative reviews, with civil penalties available per violation. For a roofing company that leaves two lawful moves: earn real reviews, and report the ones that break platform policy.

Source: U.S. Federal Trade Commission, 2024

Policy grounds only

Google removes reviews that break a policy, not reviews you dislike

Google's own help documentation says any review can be reported but only content that violates its policies is eligible for removal. That is why a case starts by matching the wording to a named policy: fake engagement, off topic, impersonation, harassment, personal information or conflict of interest.

Source: Google Business Profile Help

Timeline

What happens after a roofing company opens a removal case

Nothing here is a promise of removal, because that decision belongs to the platform. Most Google removals take 7–21 days; Yelp and other platforms typically take 60–90 days. Complex cases use a Custom Care Plan with their own timeline.

  1. Day 0 · Free scan and eligibility read

    We pull the live review or page from Google and Yelp and Angi, quote it verbatim, and say which policy it breaks. If nothing breaks a rule we say so and take no fee.

  2. Days 1-3 · Filing with the job record

    The estimate, invoice or dispatch record shows whether the reviewer was ever a customer, and whether the job named in the review was yours or another company with a similar name.

  3. Platform moderation

    Google evaluates reports against its prohibited and restricted content policy; most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing.

  4. Days 10-21 · Appeal where the first report is declined

    A declined report is not the end. Google provides an appeal route for reviews it decides to keep, and a second filing that cites a different policy ground and better evidence is often what moves it.

  5. Day 30 (Google) / Day 90 (Yelp & other platforms): refund deadline

    Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form is required. Refunds are issued within 5 business days of the deadline.

Before you start

What a roofing company needs before starting a removal

The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case.

  1. The exact link to the review or page

    On Google, open the review, use the three-dot menu and choose Share to copy its direct link. On Yelp, use the share icon under the review. For a harmful page, paste the full URL from the address bar.

  2. Your business name exactly as it appears on the profile

    Copy the company name from the Google listing, including 'Roofing' or 'Exteriors' if the listing reads that way. Multi-market operators need the specific market listing.

  3. Why the item breaks the platform's rules

    One or two sentences is enough. Typical grounds for a roofing company: the reviewer only received an estimate and never signed, the review is about a different roofer, a competitor posted it during storm season, or it accuses the company of insurance fraud with nothing behind it.

  4. Your preferred payment option

    Pay upfront: $397 for Google, $697 for Yelp, or $497 for another site or harmful link. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.

The full roofing contractors removal guide

Job-type economics, the grounds a case gets filed on, what to have ready, and every source behind the numbers on this page.

Read the Roofing Contractors guide

New York rules for roofers

New York has no statewide roofing license. What the state does regulate is the contract. Under General Business Law §771, a home improvement contract has to be in writing and signed by both sides, with the contractor’s name, address, phone and any license number, estimated start and finish dates, and a description of the work and price.

Section 771-b adds rules aimed at roofers. The written contract must name the insurer, the type of coverage and the policy limits. A roofer is barred from advertising or promising to pay or rebate any part of an insurance deductible. A homeowner whose claim is denied in writing can cancel an insurance-funded roofing contract before midnight on the third business day after that notice.

In New York City, a separate Home Improvement Contractor license from the Department of Consumer and Worker Protection is required for residential work totaling more than $200.

Our view: when a review says a roofer “refused to cover my deductible,” that refusal is what the law requires. We point that out when we document a review for the platform.

Sources

Illinois rules for roofers

Illinois licenses roofing contractors at the state level through the Department of Financial and Professional Regulation, and IDFPR’s free license lookup shows whether a roofer’s license is active.

Illinois also sets contract rules for home repair. For work over $1,000, 815 ILCS 513/15 requires a written contract or work order listing the total cost, the parts and materials, and the business name and address. Section 20 requires the contractor to hand over the “Home Repair: Know Your Consumer Rights” pamphlet, and on jobs over $1,000 the homeowner signs an acknowledgment form.

Our view: a signed acknowledgment form and a license record are two documents most Illinois roofers already have. When a review claims a roofer was unlicensed or never explained the job, those records settle the factual question.

Sources

Texas rules for roofers

Reroofing a house in Texas requires no state license. A 2025 House committee analysis of HB 3344 described that gap, and the bill, which proposed TDLR licensing for reroofing contractors, did not pass.

Texas regulates the insurance side instead. Business and Commerce Code §27.02 requires insurance-funded jobs priced at $1,000 or more to carry a notice that the homeowner owes the deductible, and covering or rebating the deductible without the insurer’s consent is a Class B misdemeanor. The Texas Department of Insurance explains these rules for homeowners.

Our view: with no state license to look up, Texas roofing reviews often turn on the contract and the insurance paperwork. A review calling a roofer a scam for refusing to waive a deductible describes a refusal the law requires.

Sources

Roofing Contractors review removal FAQs

A homeowner whose insurer denied their claim left a one-star blaming us. Can it come down?+

If you inspected the roof, the homeowner had an experience and the review is judged on its content. Where it accuses you of a specific false fact, such as saying you damaged the roof to inflate a claim, there is a reportable element. Where it is anger at the insurer aimed at you, it is off-topic and often reportable on that basis. The free scan tells you which case you have.

A competitor left a fake review during storm season. What do you need from us?+

Anything linking the reviewer to the competitor: a matching name, a company page, a pattern of one-stars on rival roofers. We assemble the conflict-of-interest report from that. You do not need to prove intent, only the relationship.

A BBB complaint about our company ranks above our website. Is that a review removal?+

No, that is a harmful link case at $497. Complaint pages have their own removal and de-indexing routes, and the free scan identifies which one applies before you pay anything.

How long does roofing contractors review removal typically take?+

Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. The platform decides the timing. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline.

Do you remove legitimate negative reviews?+

No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.

Is this compliant with FTC and platform policy?+

Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.

What does roofing contractors review removal cost?+

Pay upfront: $397 Google, $697 Yelp, or $497 other sites and harmful links. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days.

What if a removal request is denied?+

We escalate through documented appeal channels. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.

Sources for Roofing Contractors+

Every statistic cited inline on this page is drawn from the following industry sources. Citations remain inline alongside each figure so context stays with the claim.

  1. The policy list a removal report has to cite: fake engagement, off-topic content, impersonation, harassment, personal information and conflicts of interest.

  2. Annual consumer survey on how people find, read and act on local business reviews, including how much weight they give the newest negative reviews.

  3. Federal rule effective October 21, 2024. Bans fake or AI-generated reviews, reviews by insiders presented as customers, and buying positive or negative reviews. This is why removal has to be argued on policy grounds instead of countered with bought reviews.

  4. Google's own documentation of the report route: any review can be reported, only reviews that break a content policy are eligible for removal, and the decision is Google's.

  5. How do I report a review?Yelp for Business Support Center

    Yelp states that reported content is evaluated by its moderators and that the evaluation may take several days, with an email sent when it is done.

Confidential Roofing Contractors reputation audit

Get a free, confidential roofing company audit

Not sure whether the review or page qualifies, or dealing with more than one item? A senior strategist reviews your presence across every platform in your vertical and follows up within one business day. No price, no obligation.

We respect your privacy. No spam. No shared data.

Protect your roofing company's reviews

Close more $30k jobs. Own every buyer comparison. Book a confidential audit and see how your roofing contractor reputation compares to the top three regional competitors.

Pick the item and start now

Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Google, Yelp and the sites we file with make the final decision.

Not sure which one applies? Get a free roofing company audit first

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